Terms & Conditions

1. Introduction

Welcome to Exofresh. These Terms and Conditions govern your use of our services and purchases made from our premium store. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.

Exofresh is a premium store established in December 2024, catering to elite-class consumers with exclusive imported fruits, vegetables, dry fruits, and chocolates sourced from the finest regions across the globe.

2. Products and Availability

All products offered by Exofresh are subject to availability. We source premium quality products from around the world, including but not limited to:

• Crisp apples from New Zealand
• Antioxidant-rich berries from the USA
• Aromatic mangoes from Thailand
• Fresh broccoli from Australia
• Gourmet asparagus from Peru
• Vibrant bell peppers from the Netherlands

We reserve the right to discontinue any product at any time. Prices for products are subject to change without notice.

3. Orders and Payments

All orders placed through Exofresh are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

Payments must be made in full at the time of ordering. We accept various payment methods as indicated on our website or in-store. All transactions are secured with encryption technology.

4. Delivery and Shipping

Exofresh offers delivery services within our service areas. Delivery times are estimates and not guaranteed. We are not responsible for delays due to unforeseen circumstances, weather conditions, or other factors beyond our control.

For perishable items, someone must be available to receive the delivery. If no one is available, we reserve the right to leave the products at your door or return them to our facility, which may incur additional charges.

5. Quality and Freshness Guarantee

Exofresh is committed to providing the highest quality products. We guarantee the freshness of our products at the time of delivery. If you are dissatisfied with the quality of any product, please contact us within 24 hours of delivery with photographic evidence.

Due to the natural variations in fresh produce, color, size, and appearance may vary slightly from product images or descriptions.

6. Returns and Refunds

Due to the perishable nature of our products, we generally do not accept returns. However, if you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery.

Refunds will be issued at our discretion, based on the condition of the returned product. We may require photographic evidence or return of the product for inspection.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information. By using our services, you agree to the collection and use of information in accordance with our Privacy Policy.

8. Limitation of Liability

Exofresh shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products.

Our total liability for any claim arising from your use of our services or products shall not exceed the price you paid for the product(s) in question.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you directly. Your continued use of our services after any changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Rajpur.